The Global Way -
Why we’re here
We began in 2001 with a simple idea: create the kind of travel company we’d want to book with ourselves.
One built on care, trust and people-first service.
As we head towards our 25th anniversary, we’re still family-run and relationship-led - and proud of the work we do.
Every day, we help people discover the world in ways that feel personal, joyful and unforgettable.
Our core beliefs
1. Travel is personal
Every traveller is different. We get to know you properly, ask the right questions and build holidays around what makes you you – not around what’s trending, or what is cheap.
2. Details make the difference
A bespoke trip isn’t just big decisions well made, it’s the small touches that make our customers feel seen and cared for. We don’t just book holidays, we take care of the details.
3. Expertise isn’t optional
We only recommend what we know and trust. That means learning constantly: destinations, suppliers, trends, industry standards. If we wouldn’t send our own family somewhere, we won’t send you there, either.
4. Care lasts longer than a booking
We stay connected; we remember. We treat you like extended family – because many of our customers are. Some have been with us since the beginning and that’s not luck. That’s loyalty.
5. Holidays should feel effortless
Our job is to take away the stress. We handle the logistics, solve the problems and make sure you always feel confident with us from the moment you call us to the moment you’re safely back home.
Our promise
We’re a family-run business – and that means we work like one.
We value kindness, honesty and pulling together.
We are respectful, fair and supportive.
We celebrate wins, learn from mistakes and never forget that good work is a shared effort.
We show up on time. We follow through. We stay accountable – not because someone’s watching, but because we care.
And we want you - our customers - to feel the benefits of our approach each and every time you place your trust in us to travel.